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This accessibility statement applies to 


This website is run by Identity Event Management. We want as many people as possible to be able to use this website. For example, that means you should be able to: 


  • change colours, contrast levels and fonts 
  • zoom in up to 300% without the text spilling off the screen 
  • navigate most of the website using just a keyboard 
  • navigate most of the website using speech recognition software 
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver) 


We’ve also made the website text as simple as possible to understand. 

AbilityNet has advice on making your device easier to use if you have a disability. 

How accessible this website is

We know some parts of this website are not fully accessible: 


  • some images do not have appropriate alternative text 
  • videos do not have alternative audio description track 

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille: 



We’ll consider your request and get back to you as soon as we can. 

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: [email protected] 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS). 

Technical information about this website’s accessibility

Identity Event Management is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below. 

Non-accessible content

The content listed below is non-accessible for the following reasons. 

Non-compliance with the accessibility regulations

Decorative lightbox images within the News & Media page lack a null alternative text, so image file names may be announced to people using a screen reader to navigate. This fails WCAG 2.2 success criterion 1.1.1 (non-text content). 


We plan to resolve this by: Date TBC 


An alternative audio descriptive track for videos on the News & Media page is not available. This may prevent some people from accessing the visual information contained within the videos. This fails WCAG 2.2 success criterion 1.2.5 (audio description (pre-recorded)). 


We plan to resolve this by: Date TBC 

Content that’s not within the scope of the accessibility regulations

Third-party content

Within the X (previously Twitter) feed component some copy lacks contrast, non-decorative imagery lacks an appropriate alternative text, multiple empty links are present, and ARIA hidden elements contain focusable content. We do not plan on fixing these as this is within third-party content that’s under someone else’s control. 


The focus order of the Accessibility Tools widget is illogical, whereby, users must navigate through it without having expanded the tool. As this is third-party content that is under someone else’s control we are unable to fix this. Both third-party components are exempt from meeting the accessibility regulations. 

What we’re doing to improve accessibility

Our accessibility roadmap detailed above shows how and when we plan to improve accessibility on this website. 

Preparation of this accessibility statement

This statement was prepared on 30th October 2023. It was last reviewed on 30th October 2023. 


This website was last tested on 25th October 2023. The test was carried out by Zoonou. 


Zoonou used WCAG-EM to define the pages tested and test approach. 

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